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Service Design Workshop (Day 1, training) – For R2Bs and startups

15.3.2023 @ 09:00 - 15:00

Do you know how to improve interaction between the service you provide and its users? Learn how to utilize design methods and tools as part of your business and solution development growth.


R2B Pre-Business Incubator is organizing a Service Design workshop. Target audience is Aalto Research to Business cases and Startup Center portfolio startups.

Join the 2-day workshop: Service Design -Day one (15th March 2023) is a common training day together with all the teams. -Day two (16th March 2023) will be a 1-to-1 coaching session  for selected 5 teams based on the activity of first-day training.
Day one of training covers the following topics: -The framework: Basics of service design and design thinking -Tools and methods, Insights: Gathering customer insights and user insights, Personas and journey map -Tools and methods, Creation: Problem framing, ideation, prototyping, testing, business case creation -Service design processes
  This is an Aalto internal workshop and only for our internal community. Workshop is open to Aalto R2B teams and Aalto Startup Center startups from all of our programs. –> Register from here before 13th March  
Coach: Jussi Hermunen. He has long-term experience in design with main focus on service design, user experience & business viability. Host: Joel Takala See this event page for possible changes:


09:00 - 15:00
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Aalto Startup Center, Otakaari 5 I, A Grid, I-Wing, 4th Floor


Aalto Startup Center
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